Power Cuts:

To report any power cuts and damaged lines on free helplines, please refer to the following numbers: In the South East call 0800 783 8866 (or 0333 202 2023 from a mobile) and in the East of England call 0800 783 8838 ( or 0333 202 2021) . You can also report power cuts on our website at  www.ukpowernetworks.co.uk and follow the company on twitter for updates @ukpowernetworks. 

Preparing for a power cut

Below is some useful advice on how our customers can prepare for a power cut:

§  Keep our freephone numbers handy

§  See the website for some useful videos offering you advice during a power cut.

§  Keep spare batteries for radios and torches – local radio stations often broadcast helpful information

§  Keep an old-fashioned corded phone which you can plug in, as cordless phones won’t work in the event of a power cut

§  Take care if using candles, tea-lights and other naked flames

§  Keep fridges and freezers closed, with a blanket over as they will stay cold for many hours

§  Switch off all your electrical equipment, except one light which will let you know when the power comes back on

§  Look out for elderly neighbours; please consider taking them a flask of hot water round or hot food

Broadband:

Ulcombe Parish has access to superfast broadband. If you would like to subscribe to this service supplied by vfast internet please visit the vfast website on:

www.vfast.co.uk/ulcombe   

Water Leaks

Is the leak an emergency?

If the leak is an emergency and is putting people or property at risk, please call us immediately on 0333 000 0365.

How to report a non-urgent leak

Go to https://www.southeastwater.co.uk/help/emergencies/report-a-leak/

Once you have done this, we then ask you to help the Parish Council in monitoring the problems experienced in the village to report it to the Water Leak WhatsApp Group.

WhatsApp Group - Ulcombe Water Watch: 07899 906778

A database to monitor the amount of water leaks/pressure issues that are affecting the village. With this knowledge, it will help us build up a picture of the problems/trouble spots encountered so that we can tackle SE Water with evidence. Therefore, we need your help with the following:-

Date reported to SE Water

Location of leak reported

Water pressure drop reported

Ref number for leak

Date leak repaired. If not fixed has it been reported again, the date and reference number.